Policies & Disclaimer

Appointment Format

All sessions are conducted online via Zoom. A secure meeting link will be provided after your appointment is scheduled.

Please arrive on time for your session. Sessions begin and end at the scheduled time. If you arrive more than 10 minutes late, the appointment will be considered forfeited, and refunds cannot be issued.

Reservation Policy

Clients must be 18 years of age or older to schedule a session.

Appointments must be booked in advance through the online scheduling system, and full payment is required at the time of booking in order to reserve your appointment.

Cancellation & Refund Policy

If you need to cancel or reschedule your appointment, please do so at least 48 hours before the scheduled session.

Cancellations or rescheduling requests made less than 48 hours before the session are not eligible for a refund.

When applicable, refunds will be processed within 3–5 business days using the original payment method.

Payment Policy

All sessions must be paid in full in advance through the available payment methods at the time of booking.

Your appointment is confirmed only once payment has been successfully processed

Disclaimer

The information provided on this website is intended for educational and informational purposes only.

The services offered by Luisa Skup are complementary well-being practices intended to support personal growth, emotional awareness, nervous system regulation, and overall well-being.

These services do not constitute psychotherapy, psychological counseling, mental health treatment, medical care, or diagnosis, and they are not a substitute for professional medical or mental health services provided by licensed healthcare professionals.

If you are experiencing a medical or mental health condition, you should seek the advice of a qualified healthcare provider.

Individual experiences may vary, and no specific outcomes or results are guaranteed.

By using this website and scheduling services, you acknowledge and agree that you are personally responsible for your own health, decisions, and well-being.

Luisa Skup and this website assume no liability for any direct or indirect outcomes resulting from the use of the information or services provided.